Shipping

Shipping

You will receive an order confirmation email after your order is placed. As soon as your order has been dispatched by the brand we will send an email containing the tracking number.

Free shipping on all orders to the UK.
Free shipping on orders over €150 to the EU.
Free shipping on orders over $150 to the US.
Free shipping on orders over £250 to the rest of the world.

If you are in the EU, US or the rest of the world - and your order does not qualify for free shipping (i.e. your order is under the free shipping amount) - a £10 charge will apply. This will be shown on the checkout page.

Delivery should be received within 2-3 business days of placing your order. 

Returns

To return your items all you need to do is email customerservice@hatchlabel.com within 14 days of receiving your order. Returns and exchanges are processed by Hatch Label and we are responsible for all aspects of this process. We can be contacted on customerservice@hatchlabel.com if you require any assistance. 

Every product is inspected to the highest possible quality standards before dispatch. However, if you are not totally satisfied with your purchase you can return it for an exchange or full refund.

Free returns are offered on all orders in the UK. Email customerservice@hatchlabel.com with your order number for a free returns shipping label.

Customers in the EU, US or rest of the world - simply email us within 14 days of receiving your order for instructions on how to return. You will be offered a full refund or exchange on all returned items.

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